Refunds Policy


Since MyCreditStatus.Co.Za delivers products digitally and these are accessible immediately after successful payment, we do not issue refunds.


The only exception would be if we are unable to successfully generate a report from the credit bureaux in which case we will offer a full refund to the customer.


Refund requests must be sent to refunds@mycreditstatus.co.za


For our subscription service, you may cancel at any time. However you must give us written notice at least 5 working days before your next billing date. Should you fail to notify us on time will result in you being billed within the current cycle.


Subscription cancelation requests must be sent to info@mycreditstatus.co.za